How do I manage my preferred caregivers?
If you have caregivers that you’ve worked with in the past through Sitter Pro, you will be able to find them on your profile and indicate if they are one of your favorites. From the home [...]
How do I navigate the Sitter Pro app as a family?
There are five main navigation buttons at the bottom of the Sitter Pro app. You can use these to navigate between pages at any time. Home You can see the agency you belong to and view the agency [...]
How do I create my family profile?
From your home screen, tap on the cog icon in the bottom right corner to navigate to your profile. In the profile section, you can update your contact information, photo, and individual agency [...]
How do I book a caregiver?
To create a booking, you’ll first need to be associated to a business. Once you have an agency/business selected, you can either tap the ‘Book’ button on the home screen, use the ‘Book’ [...]
I’ve already created a booking, but need to make changes now. How do I modify it?
No problem! Just contact the agency you booked with and they can help make the adjustment for them. You can find their contact information on their profile in the app. Just go to the home screen [...]
How do I pay my caregiver?
Each business in the Sitter Pro network sets their own payment structure. They can choose to have their services set up to be paid in cash or credit card. In most cases, their service fees will [...]
How do I manage the notifications for my bookings?
To manage your notification preference, go to your profile and tap in your agency profile. From there, select ‘Preferences’ and then you can select if you want to receive in-app [...]
